Privacy Policy

Digital Thrive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out our contact form (name, email, phone, message)
• Subscribe to our newsletter
• Request a consultation or quote
• Enter into a service agreement with us
• Communicate with us via email or phone

Information Collected Automatically

When you visit our website, we automatically collect:

• Device information (browser type, operating system, device type)
• IP address and approximate location
• Pages visited and time spent on pages
• Referring website or source
• Clicks, scrolls, and interactions with our website

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver and improve our services
• Send you marketing communications (with your consent)
• Analyze website usage to improve user experience
• Protect against fraud and unauthorized access
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze website traffic (Google Analytics)
• Improve website functionality
• Deliver relevant advertising (if applicable)

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

4. Disclosure of Your Information

We may share your information with:

• Service Providers: Third parties who help us operate our business (e.g., hosting, analytics, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 3 years. Client project data is retained for 7 years for legal and tax purposes.

6. Your Rights Under PIPEDA

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for certain uses of your information
• Lodge a complaint with the Privacy Commissioner of Canada

To exercise these rights, contact us at [email protected].

7. Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: